Suggested text: Our website address is: https://ddrbrokers.com.
DDR Freight Brokers Inc. We (“we,” “our,” or “us”) are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access our website or use our services.
1. Information We Collect
We collect only the information that is necessary to operate our business and provide our services effectively:
- Personal Information: Information you voluntarily provide, including your name, email address, phone number, and any other details submitted through forms, inquiries, or communications with us.
- Limited Usage Information: General, non-identifiable information about interactions with our website (such as pages visited), used solely to improve functionality and user experience.
We do not collect or store IP addresses, device identifiers, or detailed tracking data.
2. Purpose of Processing
We use your information for legitimate business purposes, including:
- Responding to inquiries and providing customer support
- Delivering, maintaining, and improving our services
- Communicating important service-related updates, notifications, or administrative messages
- Ensuring website functionality, integrity, and security
- Complying with applicable legal and regulatory requirements
We do not use your personal information for unsolicited marketing without your consent.
3. SMS Communications
Where you have provided your phone number and given consent, we may contact you via SMS for service-related communications, including responses to inquiries, updates, and important notifications.
- Message frequency may vary depending on your interaction with us
- Standard message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP
We do not share, sell, or disclose mobile numbers or SMS consent data to third parties for marketing or promotional purposes.
4. Disclosure of Information
We do not sell or rent personal information. We may disclose your information only under the following circumstances:
- To trusted third-party service providers who perform services on our behalf, subject to confidentiality obligations
- To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
- To protect and defend our rights, property, or safety, or that of our users or others
- Phone numbers used for A2P SMS services will not be published, sold, or shared with any third parties. Additionally, no customer information will be disclosed to third parties for marketing or promotional purposes
5. Data Security
We implement appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is entirely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
Subject to applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent or opt out of communications at any time
Requests can be submitted through our contact channels listed below.
8. Cookies and Similar Technologies
Our website may use cookies or similar technologies to enhance user experience and support essential website functionality. You may manage or disable cookies through your browser settings; however, doing so may affect certain features of the website.
9. Third-Party Websites
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such external sites. We encourage users to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services after such updates constitutes your acknowledgment of the changes.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our website or authorized communication channels.https://ddrbrokers.com/contact/
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.